Returns & Exchanges
At Desky® Australia, we want you to be completely satisfied with your ergonomic setup. If your new desk or accessory isn't the perfect fit for your workspace, we offer a straightforward return process within 30 days of delivery.
Initiate Your Request
Contact our customer support team via the online portal or email with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully disassemble your items and pack them back into their original Desky packaging, ensuring all components, hardware, and manuals are included.
Ship to Warehouse
Affix the provided shipping label to your package and drop it off at a designated courier point or schedule a professional collection for larger standing desk shipments.
Inspection and Refund
Once our team inspects the returned items for quality assurance, we will process your refund or exchange back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing